Terms of Service

Last updated: October 8, 2026

Welcome to Caddii! These Terms of Service (“Terms”) govern your use of getcaddii.com (the “Website”) and your purchases from us. The Website is operated by Alpsera LLC, a Minnesota limited liability company doing business as Caddii (“Caddii,” “we,” “us,” or “our”).

By using the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website or place an order.

1. Using Our Website

You may use the Website for lawful purposes and in accordance with these Terms. You agree not to use it in a way that could damage, disable, overburden, or interfere with the Website, or that violates any law.

You must be at least 18 years old, or the age of majority where you live, to place an order. If you are younger, a parent or guardian must place the order for you.

We may update, suspend, or discontinue any part of the Website at any time without notice.

2. Products and Pricing

We work to describe and photograph our products accurately, but colors, materials, dimensions, and other details may vary slightly from what appears on the Website.

Prices and availability may change at any time. We may correct errors in pricing, descriptions, or availability, including after an order has been submitted, and we may limit quantities or decline an order when reasonably necessary.

3. Orders and Payment

When you place an order, you are offering to purchase the products in it. Your order is accepted when we send you a shipping confirmation email. An automated email confirming that we received your order is not an acceptance, and until we accept it, we may decline or cancel the order.

We may refuse or cancel an order for reasons including product availability, pricing or listing errors, suspected fraud, or other legitimate business reasons. If we cancel an order after payment has been received, we will refund the amount paid for that order.

You agree to provide current, complete, and accurate billing and shipping information and to use a valid payment method. Payments are processed by third-party payment providers, and we do not have access to your full payment card information.

4. Shipping, Returns, and Privacy

Our Shipping Policy, Returns Policy, and Privacy Policy are incorporated into these Terms by reference.

Our Shipping Policy describes our shipping methods and related information. Our Returns Policy governs returns, exchanges, and refunds. Our Privacy Policy explains how we collect, use, and share information.

Please review these policies before placing an order.

5. Product Use and Quality Concerns

Caddii products are designed for their intended use as described on the applicable product page. Follow any product care instructions provided and do not exceed the stated capacity.

If you have a concern about a product you receive, please follow the process described in our Returns Policy. We will review product concerns in accordance with that policy and applicable law.

6. Intellectual Property

The Caddii name, logos, product designs, photographs, graphics, written content, Website design, and other materials on the Website are owned by or licensed to Alpsera LLC and are protected by intellectual property laws.

You may view and use the Website and its content for personal, non-commercial purposes. You may not reproduce, modify, distribute, sell, or otherwise use our content or intellectual property without our prior written permission.

7. User Content

If you submit content to us, including reviews, photographs, or comments, you represent that you have the right to provide it and that it does not violate anyone’s rights or any law.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and marketing.

Please do not submit confidential or sensitive information through the Website, reviews, or other public-facing areas.

8. Third-Party Services

The Website may use or link to third-party services, such as payment, shipping, analytics, or social media providers. Those services are operated independently from us, may have their own terms and privacy policies, and we are not responsible for their content, policies, or practices.

9. Disclaimers

TO THE EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms limits any rights or protections that cannot legally be excluded or limited.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR MEMBERS, MANAGERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR YOUR PURCHASE OR USE OF OUR PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE WEBSITE OR A PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some states do not allow certain limitations of liability, so these limitations may not apply to you. Nothing in these Terms limits liability that cannot legally be limited or excluded.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-law principles.

Any dispute arising from these Terms or your purchase will be brought in a court of competent jurisdiction in Minnesota, unless applicable law provides otherwise. This section does not limit any rights you have under the consumer protection laws of your state of residence that cannot be waived.

12. Changes to These Terms

We may update these Terms from time to time by posting the updated Terms on the Website and changing the “Last updated” date.

Updated Terms apply to Website use and orders placed after they are posted. They do not change the terms that applied to an order you placed before the update.

13. General

If any part of these Terms is found to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

These Terms, together with the policies expressly incorporated by reference, constitute the agreement between you and us regarding your use of the Website and your purchases from us, except where applicable law provides otherwise.

14. Contact Us

Alpsera LLC, doing business as Caddii 
7000 W Shore Dr.
Minneapolis, MN 55434
Email: support@getcaddii.com
Website: getcaddii.com